EasyBloom Forum

I left my unit outside over 24 hours in Recommendation mode. When I plug it into my USB, it won't launch a browser or read my data. I have done it successfully 2 other times. Why won't it work this 3rd time? Thanks, Becky

Becky- Can you check to make sure your Companion Software is running? It's a little "bloom" in your system tray. Edith

Becky, this is my first use and it would not launch beyond "Dashboard". Support told me to try another battery other than the first one they sent. It could be dead. We went through some perfunctory checklist and I still have to give it another 24 run and see. If it doesn't work, they "should" send me a new one.