EasyBloom Forum

PLEASE RESET EASYBLOOM AND LEAVE FOR 24HOURS! -

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Hi Support I bought a Easybloom over 1 month ago. Ive registered the unit successfully and have left it outside numerous times. I follow the website instructions, reset the unit to recommended mode and then i leave it outside for 24 hours. When i connect to my PC, it automatically detects the sensor, then launches a browser(firefox) and successfully uploads data to your site. Every time i click on recommendations, your site reports NOT ENOUGH DATA....PLEASE RESET EASYBLOOM AND LEAVE FOR 24HOURS! - What is the problem and what am i doing wrong? UPSET Andrew
Hi Andrew, I've taken a look at your data on our backend. The reason you are seeing this message is that your sunlight readings do not jibe with the timezone corresponding to the zipcode you've registered on our site. Are you by chance using the sensor outside of the United States? I'm afraid EasyBloom does not work outside of the 50 US states. Regards, Noam / EasyBloom Support
Hi Noam Yes i am useing it outside USA - Im in South Africa. What ive done to fix it is, ive reset my computer to the time zone set on your website - Im about to connect for the first time - so hold thumbs it works ill keep you posted Andrew